This unit describes the performance outcomes, skills and knowledge required to responsibly sell, serve or supply alcohol.
Responsible practices must be undertaken wherever alcohol is sold, served or supplied, including where alcohol samples are served during on-site product tastings. This unit therefore applies to any workplace where alcohol is sold, served or supplied, including all types of hospitality venues, packaged liquor outlets and wineries, breweries and distilleries.
The unit applies to all levels of personnel involved in the sale, service, including promotional service and supply of alcohol in licensed premises. Those selling or serving alcohol may include food and beverage attendants; packaged liquor salespersons selling in person, over the phone or online; winery, brewery and distillery cellar door staff; delivery services and supplier sales representatives. The unit also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for responsible service of alcohol (RSA) management.
The unit incorporates the knowledge requirements, under state and territory liquor licensing law, for employees engaged in the sale, service or supply of alcohol.
Certification requirements differ across states and territories. In some cases, all people involved in the sale, service including promotional service and supply of alcohol in licensed premises must be certified in this unit. This can include the licensee and security staff.
This unit covers the RSA skill and knowledge requirements common to all States and Territories. Some legislative requirements and knowledge will differ across borders. In some cases, after completion of this unit, state and territory liquor authorities require candidates to complete a bridging course to address these specific differences.
If you’re looking to work in a licensed venue in Queensland, completing the Responsible Service of Alcohol (RSA) certificate is essential. It is a legal requirement for anyone involved in the sale or service of alcohol in pubs, bars, clubs, restaurants, and other licensed venues.
This course equips you with the knowledge and skills to:
Whether you're planning to work behind the bar, on the floor, or in event hospitality, this course is your starting point.
Upon successful completion, you’ll meet the RSA requirements for Queensland and be eligible to pursue further hospitality training, such as a Certificate II or III in Hospitality.
Graduates may seek employment in a variety of roles, including:
There are no formal prerequisites for this course, but participants should have basic English language, literacy, and numeracy skills.
This course is made up of 1 unit:
Refer to "Book Now" below
This unit describes the performance outcomes, skills and knowledge required to responsibly sell, serve or supply alcohol.
Responsible practices must be undertaken wherever alcohol is sold, served or supplied, including where alcohol samples are served during on-site product tastings. This unit therefore applies to any workplace where alcohol is sold, served or supplied, including all types of hospitality venues, packaged liquor outlets and wineries, breweries and distilleries.
The unit applies to all levels of personnel involved in the sale, service, including promotional service and supply of alcohol in licensed premises. Those selling or serving alcohol may include food and beverage attendants; packaged liquor salespersons selling in person, over the phone or online; winery, brewery and distillery cellar door staff; delivery services and supplier sales representatives. The unit also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for responsible service of alcohol (RSA) management.
The unit incorporates the knowledge requirements, under state and territory liquor licensing law, for employees engaged in the sale, service or supply of alcohol.
Certification requirements differ across states and territories. In some cases, all people involved in the sale, service including promotional service and supply of alcohol in licensed premises must be certified in this unit. This can include the licensee and security staff.
This unit covers the RSA skill and knowledge requirements common to all States and Territories. Some legislative requirements and knowledge will differ across borders. In some cases, after completion of this unit, state and territory liquor authorities require candidates to complete a bridging course to address these specific differences.
If you’re looking to work in a licensed venue in Queensland, completing the Responsible Service of Alcohol (RSA) certificate is essential. It is a legal requirement for anyone involved in the sale or service of alcohol in pubs, bars, clubs, restaurants, and other licensed venues.
This course equips you with the knowledge and skills to:
Whether you're planning to work behind the bar, on the floor, or in event hospitality, this course is your starting point.
Upon successful completion, you’ll meet the RSA requirements for Queensland and be eligible to pursue further hospitality training, such as a Certificate II or III in Hospitality.
Graduates may seek employment in a variety of roles, including:
There are no formal prerequisites for this course, but participants should have basic English language, literacy, and numeracy skills.
This course is made up of 1 unit:
Refer to "Book Now" below
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