Courses – Online  and  Face-to-Face Training

Human Resource Training sets a high standard for service when it comes to quality training courses. We are here to assist and guide clients toward a training course that meets your exact needs and exceeds your expectations !  Human Resource Training use accredited units from Australian certificate qualifications to provide interesting learning programs.  Clients undertake a qualification through a number of entry points from Certificate level one (I) to level four (IV) or you can enroll directly into one of our Diploma courses.

Advice on selecting units to study:

At HR training we want your course or qualification to lead to a work outcome or a change in behaviour so the training course helps you achieve your goals.  That’s why we help you select the units that most accurately deliver the requirements of your business, units that will maximise your employability and units to help you achieve your success.

HR training employ adult learning principles in our training courses which foster retention of skills and knowledge to bring about behavioural change…with the aim of improving your efficiency, effectiveness and your productivity in the workplace…

Qualifications in business and management provide essential cross industry skills and knowledge for all organisations and industries. HR training provides a pathway from Certificate level II to Certificate IV and then we deliver the Diploma of Business .   For those wishing to continue their business studies, transfer credit should be given if you enroll into a degree at a university.

These qualifications cover a range of human resource functions including:

Customer service, Working effectively in a call center, Managing conflict, Conflict resolution, Recruitment, Performance management, Workforce planning, Finance, Risk management, Leadership, Marketing, Advertising, Governance, Mediation, Communication skills, Project management, Planning, Industrial relations, Motivation, Delegation, Information Technology IT, Business administration, Business management, Continuous improvement, Workplace sustainability, Innovation, Work health and safety, Occupational health and safety, Word processing and using  software packages to produce documents.


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Qualifications in cleaning operations and cleaning management provide essential skills and knowledge for asset maintenance cleaning organisations and the cleaning industry. HR training provides a pathway from Certificate level II to Certificate IV and for those wishing to continue with their studies into a Diploma of Business or a Diploma of Management.

Units in these qualifications cover a range of functions including:

Cleaning carpet, Maintaining hard floors, Cleaning a wet area, Restoring a hard floor surface, Maintaining a cleaning storage area, Planning for safe and efficient cleaning activities, Sorting and removing waste and recyclable materials, Supporting leadership in the workplace, Organising and monitoring cleaning operations, Controlling the supply of resources to the work site, Managing risk and Providing quotations for cleaning services.


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Qualifications in security operations and security and risk management provide essential skills and knowledge for security organisations and the security industry. HR training provide a pathway from Certificate level I to Certificate IV and for those wishing to continue their studies, we also deliver the Diploma of Security and Risk Management.  This can then lead to a Bachelor of Criminology or similar degree program at a university.

Units in these qualifications cover a range of  functions including:

Responding to security risk situations, Working as part of a security team, Controlling access to and exit from premises, Controlling persons using empty hand techniques, Protecting self and others using basic defensive techniques, Patrolling premises, Operating basic security equipment, Managing conflict through negotiation, Maintaining security of environment, Assessing risks and assessing threat, Coordinate security operations, Assessing security risk management options, Preparing a security risk management plan and implementing a security risk management plan.


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This qualification in training and assessment provides essential training and assessment skills and knowledge for individuals wanting to work as a trainer for a Registered Training Organisation in the Vocational Education and Training industry – VET.  For those wishing to continue their studies you can do a Diploma.

Units in these qualifications cover a range of  functions including:

Planning assessment activities and processes, Assessing competence, Planning organising and delivering group based learning, Designing and developing learning programs, Providing work skill instruction and Using training packages and accredited courses to meet client needs.


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Qualifications in transport (driving operations) and logistics, provide essential skills and knowledge for transport and logistics organisations. HR training provide a pathway from Certificate level II to Certificate IV in logistics; and for those wishing to continue their studies, HR training deliver a Diploma of Management that has a focus on logistics and equivalent to the Diploma of Logistics.  Certificate III in driving operations is also available for those who are mainly drivers. Courses are offered in: BUS, HEAVY FREIGHT, AGITATOR and REFRIGERATION driving operations.

Units in these qualifications cover a range of  functions including:

Apply knowledge of logistics, Apply fatigue management strategies, Carry out vehicle inspection, Provide on-board services to customers,  Carry out vehicle inspection,  Apply accident – emergency procedures, Transporting passengers with disabilities, Load and unload goods/ cargo, Consolidate manifest documentation, Secure cargo, Handle dangerous goods and hazardous substances, Identify and label explosives and dangerous goods and Use info-technology devices in the workplace, Organise transport of freight or goods, Organise transport workload, Organise dispatch operations, Receive goods,  Operate a forklift, Participate in stocktakes and Shift materials safely using manual handling methods.


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Qualifications in warehousing operations provide essential skills and knowledge for warehousing and logistics organisations and the transport and logistics industry. HR training provide a pathway from Certificate level II to Certificate IV and for those wishing to continue their studies, HR training deliver the Diploma of Business or a Diploma of Management.

Units in these qualifications cover a range of  functions including:

Operate  a forklift, Pick and process orders, Process workplace documentation, Use inventory systems to organise stock control, Organise despatch operations, Consolidate freight, Manage workplace information, Coordinate quality customer service and Assess and confirm customer transport requirements.


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Qualifications in work health and safety / Occupational Health and safety provide essential skills and knowledge for all organisations and industries. Units are available from Certificate level I to Certificate level IV.

Units cover a range of WHS /OHS functions including:

Shifting materials safely using manual handling methods, Fatigue management strategies, Follow occupational Health & Safety procedures, Participate in workplace safety arrangements, Handle dangerous goods / hazardous substances and Apply knowledge of WHS legislation in the workplace.


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ALL certificates HR training deliver in the classroom are also offered using our easy assessment process via: Recognition of Prior Learning (RPL) or by Recognising your Current Competency (RCC).  Certificate level I to Certificate IV and Diploma courses are ALL available via the RPL process.  HR training will help you gather evidence to enable you to gain recognition for units, without attending any classes, completing any workbooks, assignments or exams.

See the full list of Certificates you are able to complete via the RPL process


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HR training deliver Professional Short courses in numerous skill areas. Workshop courses are designed specifically to each client’s needs and developed as three (3) hour focus workshops to programs of  several days duration – YOU DESIGN YOUR OWN PROGRAM TO SUIT YOUR NEEDS.  Our short courses are skill based and provide essential skills and knowledge applicable to all industries. The courses can provide a pathway to nationally accredited units that can then lead to a Certificate.

See the full list of professional short courses offered by HR training


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Contact Us to discuss your training needs