Courses – Online  and  Face-to-Face Training

Qualifications in business and management provide essential cross industry skills and knowledge for all organisations and industries. HR training provides a pathway from Certificate level II to Certificate IV and then we deliver the Diploma of Business .   For those wishing to continue their business studies, transfer credit should be given if you enroll into a degree at a university.

These qualifications cover a range of human resource functions including:

Customer service, Working effectively in a call center, Managing conflict, Conflict resolution, Recruitment, Performance management, Workforce planning, Finance, Risk management, Leadership, Marketing, Advertising, Governance, Mediation, Communication skills, Project management, Planning, Industrial relations, Motivation, Delegation, Information Technology IT, Business administration, Business management, Continuous improvement, Workplace sustainability, Innovation, Work health and safety, Occupational health and safety, Word processing and using  software packages to produce documents.

Qualifications in cleaning operations and cleaning management provide essential skills and knowledge for asset maintenance cleaning organisations and the cleaning industry. HR training provides a pathway from Certificate level II to Certificate IV and for those wishing to continue with their studies into a Diploma of Business or a Diploma of Management.

Units in these qualifications cover a range of functions including:

Cleaning carpet, Maintaining hard floors, Cleaning a wet area, Restoring a hard floor surface, Maintaining a cleaning storage area, Planning for safe and efficient cleaning activities, Sorting and removing waste and recyclable materials, Supporting leadership in the workplace, Organising and monitoring cleaning operations, Controlling the supply of resources to the work site, Managing risk and Providing quotations for cleaning services.

Qualifications in security operations and security and risk management provide essential skills and knowledge for security organisations and the security industry. HR training provide a pathway from Certificate level I to Certificate IV and for those wishing to continue their studies, we also deliver the Diploma of Security and Risk Management.  This can then lead to a Bachelor of Criminology or similar degree program at a university.

Units in these qualifications cover a range of  functions including:

Responding to security risk situations, Working as part of a security team, Controlling access to and exit from premises, Controlling persons using empty hand techniques, Protecting self and others using basic defensive techniques, Patrolling premises, Operating basic security equipment, Managing conflict through negotiation, Maintaining security of environment, Assessing risks and assessing threat, Coordinate security operations, Assessing security risk management options, Preparing a security risk management plan and implementing a security risk management plan.

Training is customised to the needs of each organisation and/or individual person who enrols to ensure the best results and outcomes for each client. Discuss with us your situation and your needs. With nearly 30 years experience in vocational training in the workplace, we will give you options and advice on the best course and units to choose, based on your goals.

Qualifications in warehousing operations provide essential skills and knowledge for warehousing and logistics organisations and the transport and logistics industry. HR training provide a pathway from Certificate level II to Certificate IV and for those wishing to continue their studies, HR training deliver the Diploma of Business or a Diploma of Management.

Units in these qualifications cover a range of  functions including:

Operate  a forklift, Pick and process orders, Process workplace documentation, Use inventory systems to organise stock control, Organise despatch operations, Consolidate freight, Manage workplace information, Coordinate quality customer service and Assess and confirm customer transport requirements.

Qualifications in work health and safety / Occupational Health and safety provide essential skills and knowledge for all organisations and industries. Units are available from Certificate level I to Certificate level IV.

Units cover a range of WHS /OHS functions including:

Shifting materials safely using manual handling methods, Fatigue management strategies, Follow occupational Health & Safety procedures, Participate in workplace safety arrangements, Handle dangerous goods / hazardous substances and Apply knowledge of WHS legislation in the workplace.

ALL certificates HR training deliver in the classroom are also offered using our easy assessment process via: Recognition of Prior Learning (RPL) or by Recognising your Current Competency (RCC).  Certificate level I to Certificate IV and Diploma courses are ALL available via the RPL process.  HR training will help you gather evidence to enable you to gain recognition for units, without attending any classes, completing any workbooks, assignments or exams.

See the full list of Certificates you are able to complete via the RPL process