Course Outline:

Bullying, harassment, and violence are all forms of unacceptable behaviour that create a risk to health and safety in the workplace. Employers and employees at all levels are responsible for maintaining a positive, productive working culture, where everyone is treated with tolerance, dignity and respect.

Topics covered:

  1. Introduction
  2. Unacceptable behaviour
  3. Recognising the signs
  4. Responding to bullying and harassment
  5. Dealing with aggression and violence
  6. 5 x Re-enactments based on actual cases
  7. Summary

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