Course Outline:
Bullying, harassment, and violence are all forms of unacceptable behaviour that create a risk to health and safety in the workplace. Employers and employees at all levels are responsible for maintaining a positive, productive working culture, where everyone is treated with tolerance, dignity and respect.
Topics covered:
- Introduction
- Unacceptable behaviour
- Recognising the signs
- Responding to bullying and harassment
- Dealing with aggression and violence
- 5 x Re-enactments based on actual cases
- Summary