Certificate IV in Business BSB40120

Course Description:

This qualification is for individuals who use well-developed skills and a broad knowledge base in a wide variety of business contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with responsibility for the output of others.

ENROL NOW and train with us:

We are flexible in our training delivery and you can apply for:

Course Objectives:

On completion of the course participants will be able to:

  • Implement and monitor WHS policies
  • Coordinate implementation of customer service strategies
  • Develop and use complex spreadsheets
  • Identify risk and apply risk management processes
  • Undertake project work
  • Promote products and services
  • Develop work priorities & implement continuous improvement
  • Establish effective workplace relationships

Business Job Roles / Occupations:

This certificate course provides the employability skills to create a career in Business and be employed as a:

  • Administrator
  • Project Officer
  • Supervisor


Visit our private eLearning campus – HR training college

Several methods of assessment are used in this course:

  • Multiple Choice
  • Written Assessment – short answer
  • Project – Case Study, Scenario
  • Observation Assessment
  • Video to demonstrate practical skills

This business course is offered:

  • face-to-face in a classroom setting, small group OR
    one-on-one for individuals
  • ONLINE with a Mentor who you can contact for help
    and direction

Business Units offered by HR training:

This qualification requires a total of twelve (12) units to be completed consisting:

  • 6 Core Units plus
  • 6 Elective Units
    • Minimum of 2 Elective Units MUST be selected from Group A
    • For the remaining 4 elective Units, up to 4 units may be selected from Group A and B
    • If not listed, up to 2 Elective Units may be selected from Certificate III, IV or Diploma from this or any other currently endorsed Training Package qualification or accredited course.

6 Core Unit
BSBCRT411 Apply critical thinking to work practices
BSBTEC404 Use digital technologies to collaborate in a work environment
BSBTWK401 Build and maintain business relationships
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
BSBWRT411 Write complex documents
BSBXCM401 Apply communication strategies in the workplace

Elective Units - Group A
Choose a minimum of 2 electives and a maximum of 4 electives
Training Date Select
BSBPEF401 Manage personal health and wellbeing
BSBWOR404 Develop work priorities
BSBPEF403 Lead personal development
BSBPEF502 Develop and use emotional intelligence
Elective Units - Group B to Group E
Choose a maximum of 4 electives units IF you choose and a minimum of 2 electives in Group A
Training Date Select
BSBCMM401 Make a presentation
BSBPMG522 Undertake project work
BSBHRM405 Support the recruitment, selection and induction of staff
BSBRSK401 Indetify risk anf apply risk management processes
BSBCUS401 Coordinate implementation of customer service strategies
BSBMGT403 Implement continuous improvement
BSBSUS401 Implement and monitor environmentally sustainable work practices
General Elective Units from other currently endorsed Training Packages
Up to two (2) ELECTIVE units can be chosen from a certificate II, IV or Diploma from this or any other currently endorsed Training Packages qualification or accredited course provided you have only chosen four (4) ELECTIVE Units from above
Training Date Select
BSBWOR401A Establish effective workplace relationships
BSBWOR402A Promote team effectiveness

Discuss your choice of units and any specific training needs with our course coordinator who will help you achieve your goals.

Contact Us to discuss your training needs