Certificate III in Cleaning Operations CPP30316

Course Description:

This qualification is for individuals who have been cleaning for a few years and want to increase their skills and knowledge. They perform a range of routine cleaning tasks but may also have some specialised cleaning skills and operational knowledge. They do not need to work under supervision and may supervise others for cleaning offices, retail shops, shopping malls, aged care facilities and hospitals.

Course Objectives:

On completion of the course participants will be able to:

  • Contribute to workplace safety arrangements
  • Plan for safe and efficient cleaning services
  • Clean wet areas and comply with infection control procedures
  • Maintain carpeted floors and perform basic stain removal
  • Clean glass surfaces
  • Communicate effectively and provide effective client service
  • Maintain a cleaning storage area
  • Respond to inquiries and complaints
  • Maintain and restore a hard floor surfaces
  • Understand leadership support in the workplace

Cleaning Job Roles / Occupations:

This certificate course provides the employability skills to begin a career in Cleaning and be employed as a:

  • General Cleaner Commercial
  • Hospital Cleaner
  • Cleaner Aged Care / Nursing Home
  • Cleaner of Specialised Area
  • Supervisor cleaner


Visit our private eLearning campus – HR training college

Several methods of assessment are used in this course:

  • Multiple Choice
  • Written Assessment – short answer
  • Project – Case Study, Scenario
  • Observation Assessment
  • Video to demonstrate practical skills

This cleaning course is offered:

  • face-to-face in a classroom setting, small group OR
    one-on-one for individuals
  • ONLINE with a Mentor who you can contact for help
    and direction

ENROL NOW and train with us:

We are flexible in our training delivery and you can apply for:

Cleaning Units offered by HR training:

This qualification requires the completion of eleven (11) units in total:

  • 5 Core Units
  • 9 Elective Units

5 Core Units
CPPCLO3003 Clean using safe work practices
Safe work practices MUST be demonstrated in the assessment of 3 practical skill units
CPPCLO3005 Confirm and apply privacy and security requirements for cleaning work
CPPCLO3019 Remove waste and recyclable materials
CPPCLO3035 Maintain cleaning storage areas
(storage area at workplace will be assessed)
CPPCMN3006 Provide effective client service

Minimum of 6 Elective Units from the list below

Choose a minimum of six (6) units to nine (9) units from the list below.

CPPCLO3001 Maintain hard floor surfaces
(includes practical assessment)
CPPCLO3004 Maintain carpeted floors (include basic stain removal)
(includes practical assessment)
CPPCLO3009 Clean glass surfaces
(includes practical assessment)
CPPCLO3011 Clean using environmentally sustainable work practices
CPPCLO3017 Clean wet areas
(includes practical assessment)
CPPCLO3018 Clean and maintain furniture and fittings
(includes practical assessment)
CPPCLO3020 Pressure wash and clean surfaces
(includes practical assessment)
CPPCLO3038 Clean food-handling areas
(includes practical assessment)
CPPCLO3043 Clean using micro-fibre and chemical-free techniques
(includes practical assessment)
CPPCMN3004 Respond to enquiries and complaints
CPPCMN3007 Support leadership in the workplace
HLTINF001 Comply with infection prevention and control policies and procedures
(unit upgrade to include COVID-19 training)

Up to three (3) elective units may be selected with appropriate contextualisation from other currently endorsed Training Packages at level III or IV.

BSBWOR301 Organise personal work priorities and development
If you are thinking of completing the Certificate IV in Cleaning Management at a later date, we suggest you choose three (3) units from the Certificate IV and do them NOW, because it will save you time & money later.

ASK US for further details

Discuss your choice of units and any specific training needs with our course coordinator who will help you achieve your goals.

Contact Us to discuss your training needs