Certificate III in Business (BSB30120)

Course Description:

This qualification is for individuals who will apply a broad range of business skills in a workplace needing to make some decisions and judgments and providing some theoretical knowledge to others. The person may provide technical advice and support to a team.

ENROL NOW and train with us:

We are flexible in our training delivery and you can apply for:

Course Objectives:

On completion of the course participants will be able to:

  • Apply knowledge of WHS legislation in the workplace
  • Support continuous improvement systems and processes
  • Promote innovation in a team environment
  • Create electronic presentations & produce spread-sheets
  • Organise personal work priorities and development
  • Contribute to effective workplace relationships
  • Organise meetings & make a presentation

Business Job Roles / Occupations:

This certificate course provides the employability skills to create a career in Business and be employed as a:

  • Customer service advisor
  • Data entry operator
  • General clerk
  • Payroll officer
  • Word processing operator

Assessment:

Visit our private eLearning campus – HR training college

Several methods of assessment are used in this course:


  • Multiple Choice
  • Written Assessment – short answer
  • Project – Case Study, Scenario
  • Observation Assessment
  • Video to demonstrate practical skills

This business course is offered:

  • face-to-face in a classroom setting, small group OR
    one-on-one for individuals
  • ONLINE with a Mentor who you can contact for help
    and direction

6 Core Unit Select()
BSBCRT311 Apply critical thinking skills in a team environment
BSBPEF201 Support personal wellbeing in the workplace
BSBSUS211 Participate in sustainable work practices
BSBTWK301 Use inclusive work practices
BSBWHS311 Assist with maintaining workplace safety
BSBXCM301 Engage in workplace communication

ELECTIVE Units - Group A (Technology)
You must choose a minimum of two (2) units, up to maximum four (4) units from the list below.
Select()
BSBDAT201 Collect and record data
BSBOPS306 Record stakeholder interactions
BSBTEC201 Use business software applications
BSBTEC202 Use digital technologies to communicate in a work environment
BSBTEC301 Design and produce business documents
BSBTEC302 Design and produce spreadsheets
BSBTEC303 Create electronic presentations
BSBTEC404 Use digital technologies to collaborate in a work environment
BSBWRT311 Write simple documents
BSBXCS301 Protect own personal online profile from cyber security threats
BSBXCS302 Identify and report online security threats
BSBXCS303 Securely manage personally identifiable information and workplace information
ELECTIVE Units - Group B (Business Competence)
You must choose a minimum of one (1) units, up to maximum three (3) units from the list below.
Select()
BSBESB302 Develop and present business proposals
BSBES401 Research and develop business plans
BSBOPS302 Identify business risk
BSBPEF301 Organise personal work priorities
BSBPMG430 Undertake project work
BSBSTR301 Contribute to continuous improvement
BSBWHS332X Apply infection prevention and control procedures to own work activities
ELECTIVE Units - Group C (Teamwork and Relationships)
If you choose a minimum of two (2) from Group A and one (1) from Group B, you may choose a minimum of one (1) unit, up to maximum four (4) units from the list below.
Select()
BSBCRT412 Articulate, present and debate ideas
BSBLDR301 Support effective workplace relationships
BSBPEF302 Develop self-awareness
BSBXTW301 Work in a team
ELECTIVE Units - Group D (Customer and Client Engagement)
If you choose a minimum of two (2) from Group A and one (1) from Group B, you may choose a minimum of one (1) unit, up to maximum four (4) units from the list below.
Select()
BSBOPS304 Deliver and monitor a service to customers
BSBOPS305 Process customer complaints
BSBXDB301 Respond to the service needs of customers and clients with disability
ICTSAS305 Provide ICT advice to clients
SIRXCEG002 Assist with customer difficulties
SIRXCEG005 Maintain business to business relationships
SIRXMKT001 Support marketing and promotional activities
SIRXOSM003 Use social media and online tools
SIRXPDK001 Advice on products and services
ELECTIVE Units - Group E (Business Administration)
If you choose a minimum of two (2) from Group A and one (1) from Group B, you may choose a minimum of one (1) unit, up to maximum four (4) units from the list below.
Select()
BSBFIN301 Process financial transaction
BSBFIN302 Maintain financial records
BSBHRM416 Process payroll
BSBINS202 Handle receipt and dispatch of information
BSBOPS301 Maintain business resources
BSBOPS303 Organise schedules
BSBPUR301 Purchase goods and services
ELECTIVE Units - Group G (Records and information Management)
If you choose a minimum of two (2) from Group A and one (1) from Group B, you may choose a minimum of one (1) unit, up to maximum four (4) units from the list below.
Select()
BSBINS302 Organise workplace information
BSBINS303 Use knowledge management systems
BSBINS307 Retrieve information from records
BSBINS308 Control records
BSBINS309 Maintain business records
ELECTIVE Units - Group G (Records and information Management)
If you choose a minimum of two (2) from Group A and one (1) from Group B, you may choose a minimum of one (1) unit, up to maximum four (4) units from the list below.
Select()
HLTINFCOV001 Comply with infection prevention and control policies & procedures

Discuss your choice of units and any specific training needs with our course coordinator who will help you achieve your goals.

Contact Us to discuss your training needs