Certificate II in Cleaning CPP20617

Course Description:

This qualification is for individuals who perform a range of routine cleaning tasks using practical cleaning skills and operational knowledge who work under direct supervision to clean offices, retail shops in shopping malls and similar sites.

Course Objectives:

On completion of the course participants will be able to:

  • Plan for safe and efficient cleaning activities
  • Participate in workplace safety arrangements
  • Maintain and restore hard floor surfaces
  • Clean wet areas and comply with infection control procedures
  • Maintain carpeted floors and perform basic stain removal
  • Clean glass surfaces
  • Communicate effectively and provide effective client service
  • Maintain a cleaning storage area

Cleaning Job Roles / Occupations:

This certificate course provides the employability skills to begin a career in Cleaning and be employed as a:

  • General Cleaner Commercial
  • Cleaner Domestic
  • Cleaner Hotel Guest Rooms Searching


Visit our private eLearning campus – HR training college

Several methods of assessment are used in this course:

  • Multiple Choice
  • Written Assessment – short answer
  • Project – Case Study, Scenario
  • Observation Assessment
  • Video to demonstrate practical skills

This cleaning course is offered:

  • face-to-face in a classroom setting, small group OR
    one-on-one for individuals
  • ONLINE with a Mentor who you can contact for help
    and direction

ENROL NOW and train with us:

We are flexible in our training delivery and you can apply for:

Cleaning Units offered by HR training:

This qualification requires the completion of eleven (11) units in total:

  • 3 Core Units
  • 8 Elective Units

3 CORE Level II units
CPPCLO2032 Plan basic cleaning activities
CPPCLO2034 Maintain storage area and cleaning equipment
CPPCMN2002 Participate in workplace safety arrangements

Eight (8) ELECTIVE Units

Choose a minimum of six (6) units, up to a maximum of eight (8) units from the list below

CPPCCL2008 Clean carpeted floors
(includes a practical assessment)
CPPCLO2002 Clean hard floor surfaces
(includes a practical assessment)
CPPCLO2005 Maintain Glass Surfaces
(includes a practical assessment)
CPPCLO2014 Clean and arrange furniture and fittings
CPPCLO2016 Clean wet surfaces
(includes a practical assessment)
CPPCLO2018 Sort, remove and recycle waste material
CPPCLO2042 Clean surfaces using microfibre equipment
CPPCMN2004 Provide basic client services
CPPCLO2045 Clean rooms for guest and residents

ELECTIVE Units from other currently endorsed Training Packages

Two (2) elective units may be selected with appropriate contextualisation from other currently endorsed Training Packages at level II if you choose less than 8 units from above. The units must ensure the integrity of the AQF alignment and contribute
to a valid, industry-supported vocational outcome – ask us for details

HLTINF001 Comply with infection prevention and control policies & procedures
CPPCLO3018 Clean and maintain furniture and fittings
CPPCLO3020 Pressure wash and clean surfaces
(includes a practical assessment)
CPPCLO3011 Clean using environmentally sustainable work practices