Certificate II in Business BSB20115
Course Description:
This qualification is for individuals who perform a range of
mainly routine tasks in an office using basic and fundamental
knowledge of operations and who work under direct supervision.
ENROL NOW and train with us:
We are flexible in our training delivery and you can apply for:
- Recognition of Prior Learning – RPL
for life experiences & training you have already undertaken
Course Objectives:
On completion of the course participants will be able to:
- Contribute to health and safety of self and others
- Deliver a service to costumers
- Communicate in the workplace & work effectively with others
- Work effectively in a business environment
- Use spreadsheets and communicate electronically
- Participate in environmentally sustainable work practices
- Use business technology & organise workplace information
Business Job Roles / Occupations:
This certificate course provides the employability skills to
begin a career in Business and be employed as a:
- Administration Assistant
- Clerical Worker
- Data Entry Operator
- Information Desk Clerk
- Office Junior
- Receptionist
Assessment:
Visit our private eLearning campus – HR training college
Several methods of assessment are used in this course:
- Multiple Choice
- Written Assessment – short answer
- Project – Case Study, Scenario
- Observation Assessment
- Video to demonstrate practical skills
This business course is offered:
- face-to-face in a classroom setting, small group OR
one-on-one for individuals - ONLINE with a Mentor who you can contact for help
and direction
Business Units offered by HR training:
This qualification requires the completion of twelve (12) units in total:
- 1 Core Unit
- 11 Elective Units
| 1 CORE unit | |
| BSBWHS201 | Contribute to health and safety of self and others |
| ELECTIVE Units Choose a minimum of Seven (7) to eleven (11) units from the list below. |
|
| BSBCUS201 | Deliver a service to customers |
| BSBCMM201 | Communicate in the workplace |
| BSBIND201 | Work effectively in a business environment |
| BSBINM201 | Process and maintain workplace information |
| BSBITU211 | Produce digital text documents |
| BSBITU212 | Create and use spreadsheets |
| BSBITU213 | Use digital technologies to communicate remotely |
| BSBSUS201 | Participate in environmentally sustainable work practices |
| BSBWOR202 | Organise and complete daily work activities |
| BSBWOR204 | Use business technology |
| BSBWOR203 | Work effectively with others |
| BSBINN201 | Contribute to workplace innovation |
| ELECTIVE Units from other currently endorsed Training Packages
Four (4) elective units at certificate level II may be selected with appropriate contextualisation from other currently endorsed Training Packages. Two (2) of the 4 electives may be selected |
|
| Your choice |
there are many units you can choose from, some examples are listed below: |
| BSBWHS302 | Apply knowledge of WHS legislation in the workplace |
| BSBINM301 | Organise workplace information |
| BSBWOR201 | Manage Personal Stress in the Workplace |
| BSBFLM309 | Support continuous improvement systems & processes |
